Frequently Asked Questions
Everything you need to know about our premium footwear and service.
What makes Amberjack shoes different from traditional dress shoes?
We combine world-class leather with athletic-grade performance technology, featuring heat-activated arch support and high-performance outsoles for all-day comfort.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer free returns and exchanges on all unworn items within 30 days of delivery. The shoes must be in their original packaging and in resalable condition.
How do I find my correct size?
Our shoes generally run true to size. We recommend ordering your most common dress shoe size. If you are between sizes, we suggest sizing down for a more secure fit.
Do you ship internationally?
Currently, we ship to the United States and select international markets. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my Amberjack leather shoes?
We recommend using a high-quality leather conditioner every few months and using shoe trees when not in use to maintain the shape and longevity of the premium hides.